Effective Date: 26 / 7 / 2023

At Wholelife Wellness Centre Clinic, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and handle your personal information. By visiting our website or providing us with your personal information, you agree to the practices described in this policy.

1. Collecting Personal Information:

We may collect personal information from you in the following ways:

1.1. Information you provide: When you make an appointment, contact us via email, phone, or through our website, we may collect personal information such as your name, address, email address, and phone number. This information is necessary for us to provide you with our services and to communicate with you effectively.

1.2. Health information: In the course of providing health-related services, we may collect information about your health and medical history. This information is collected to ensure the best possible care and to comply with legal obligations.

1.3. Website usage information: When you visit our website, we may collect non-personal information about your browsing activities, such as your IP address, browser type, and pages visited. This information helps us improve our website and enhance user experience.

2. Sharing Personal Information:

We understand the importance of keeping your personal information confidential. We will not disclose your personal information to third parties unless:

2.1. It is necessary to provide you with our services, such as sharing relevant health information with our medical practitioners and allied health professionals.

2.2. We are required to do so by law or in response to a valid legal request.

2.3. It is necessary to protect our rights, privacy, safety, or property, or that of our users, clients, or the public.

2.4. You have provided explicit consent for the disclosure of your personal information.

3. Changes to Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes to this policy by posting the updated version on our website. Please review this policy periodically to stay informed about how we protect your personal information.

4. Complaints:

If you have any concerns or complaints about the way we handle your personal information, please contact us at the following email address: stayintouch@wholelifewellnesscentre.com.au. We take privacy complaints seriously and will respond to your inquiry promptly and in accordance with applicable privacy laws.

5. Security:

We take appropriate measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include secure data storage, restricted access to personal information, and regular security assessments.

6. Contact Information:

If you have any questions or inquiries about this Privacy Policy, please contact us using the following details:

Wholelife Wellness Centre Clinic
Address: T1.07, The Zone, 32 Wises Rd, Maroochydore QLD, 4558
Email: stayintouch@wholelifewellnesscentre.com.au
Phone: 07 5479 2036

By using our services or providing us with your personal information, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.